Genergy Global<br> CONTACT

LEGAL NOTICE

In compliance with the provisions of Law 34/2002 of July 11, on information society services and electronic commerce, the following is general information about this website.

Owner: Genergy Power Products S.L.
Address: Avenida del Ebro Nº10, 26500 Calahorra (La Rioja)
CIF: B26426643
Mail: [email protected]
Phone: 941 152733

Our company is registered in the Commercial Registry of La Rioja, volume 663, book 0, page 19, entry LO-11879.

All information contained on this website, including prices and any technical specifications for the products offered on Genergy.es, is valid except for errors or omissions.

LEGAL NOTICE AND GENERAL TERMS OF USE

genergy.es

I. GENERAL INFORMATION

In compliance with the disclosure requirements set forth in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of July 11, the following general information about this website is provided below:

The owner of this website, genergy.es(hereinafter, the “Website”), is: , with Tax ID No.: , and whose contact information is:

The owner of this website, genergy.es(hereinafter, the “Website”), is: Genergy Power Products S.L., with Tax ID No. (NIF): B26426643 and registered in: the Commercial Registry of La Rioja with the following registration details: volume 663, book 0, folio 19, page LO-11879, whose representative is: Genergy Power Products S.L., and whose contact information is:

Address: Avenida del Ebro Nº10, 26500 Calahorra (La Rioja)

Contact telephone number: 941 152733

Fax: [email protected]

Contact email:

II. GENERAL TERMS AND CONDITIONS OF USE

Purpose of these Terms: The Website

The purpose of these General Terms of Use (hereinafter, the “Terms”) is to govern access to and use of the Website. For the purposes of these Terms, “Website” shall be understood to mean: the external appearance of the screen interfaces, both static and dynamic, that is, the navigation tree; and all elements integrated into both the screen interfaces and the navigation tree (hereinafter, “Content”), as well as all online services or resources that may be offered to Users (hereinafter, “Services”).

Genergy reserves the right to modify, at any time and without prior notice, the layout and configuration of the Website and the Content and Services included therein. The User acknowledges and agrees that Genergy may, at any time, suspend, deactivate, and/or cancel any of these elements included on the Website or access to them.

Access to the Website by the User is unrestricted and, as a general rule, free of charge; the User is not required to pay any fee to use it, except for the cost of connecting via the telecommunications network provided by the User’s internet service provider.

In addition to the cost of connecting via the telecommunications network provided by the access provider, which the User has contracted, some of the Content or Services offered by Genergy or, where applicable, third parties through the Website may be subject to a prior agreement for the Content or Service, in which case the corresponding General or Specific Terms and Conditions governing such Content or Service will be clearly specified and/or made available to the User.

The use of any of the Website's Content or Services may require the User to subscribe or register in advance.

No prior subscription or registration is required to use the Content.

The User

Access to, browsing of, and use of the Website, as well as the spaces provided for interaction between Users, and between the User and Genergy—such as comment sections and/or blogging spaces— confer the status of User. Therefore, upon beginning to browse the Website, the User accepts all the Terms and Conditions set forth herein, as well as any subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as applicable. Given the importance of the foregoing, the User is advised to review these Terms each time they visit the Website.

The Genergy Website provides a wide variety of information, services, and data. The User is responsible for using the Website properly. This responsibility includes:

  • Use of the information, Content, and/or Services and data provided by Genergy must not contravene the provisions of these Terms and Conditions, the law, public morals, or public order, or otherwise infringe upon the rights of third parties or interfere with the proper functioning of the Website.
  • The accuracy and legality of the information provided by the User in the forms issued by Genergy for access to certain Content or Services offered by the Website. In any case, the User shall immediately notify Genergy of any event that could lead to the misuse of the information recorded in said forms, such as, but not limited to, theft, loss, or unauthorized access to usernames and/or passwords, so that such information can be immediately canceled.

Genergy reserves the right to remove any comments or contributions that violate the law, infringe upon human dignity, are discriminatory, xenophobic, racist, pornographic, or constitute spam; that are harmful to minors; or that threaten public order or safety; or that, in its judgment, are otherwise unsuitable for publication.

In any case, Genergy shall not be liable for the opinions expressed by Users through comments or other blogging or participation tools that may be available.

Merely accessing this Website does not imply the establishment of any commercial relationship between Genergy and the User.

The User represents that he or she is of legal age and has sufficient legal capacity to be bound by these Terms and Conditions. Therefore, this Genergy Website is not intended for minors. Genergy disclaims any liability for failure to comply with this requirement.

In full compliance with applicable laws, this Genergy website is intended for all individuals, regardless of age, who may access and/or browse the pages of the website.

The Website is primarily intended for Users residing in Spain. Genergy does not guarantee that the Website complies with the laws of other countries, either in whole or in part. If the User resides or is domiciled elsewhere and decides to access and/or browse the Website, they do so at their own risk and must ensure that such access and browsing comply with applicable local laws; Genergy assumes no liability whatsoever that may arise from such access.

III. ACCESS TO AND NAVIGATION ON THE WEBSITE: DISCLAIMER OF WARRANTIES AND LIABILITY

Genergy does not guarantee the continuity, availability, or usefulness of the Website, its Content, or its Services. Genergy will make every effort to ensure the proper functioning of the Website; however, it is not responsible for, nor does it guarantee, that access to this Website will be uninterrupted or error-free.

Nor does it assume responsibility or guarantee that the content or software accessible through this Website is error-free or will not cause damage to the User’s computer system (software and hardware). Under no circumstances will Genergy be liable for any losses, damages, or harm of any kind arising from accessing, browsing, or using the Website, including, but not limited to, those caused to computer systems or those resulting from the introduction of viruses.

Genergy also assumes no liability for any damages that may be caused to users due to improper use of this Website. In particular, it assumes no liability whatsoever for any outages, interruptions, failures, or defects in telecommunications that may occur.

IV. LINKING POLICY

Please be advised that the Genergy Website provides or may provide Users with linking tools (such as, but not limited to, links, banners, and buttons), directories, and search engines that allow Users to access websites owned and/or operated by third parties.

The purpose of including these links, directories, and search engines on the Website is to make it easier for Users to find and access information available on the Internet; however, this should not be construed as a suggestion, recommendation, or invitation to visit them.

Genergy does not offer or sell, either directly or through third parties, the products and/or services available on those linked sites.

Genergy offers sponsored content, advertisements, and/or affiliate links. The information appearing in these affiliate links or in the advertisements is provided by the advertisers themselves; therefore, Genergy is not responsible for any inaccuracies or errors that the advertisements may contain, nor does it in any way guarantee the experience, integrity, or reliability of the advertisers or the quality of their products and/or services.

Furthermore, it does not guarantee the technical availability, accuracy, truthfulness, validity, or legality of third-party websites that can be accessed through these links.

Under no circumstances will Genergy review or monitor the content of other websites, nor does it endorse, examine, or adopt as its own the products and services, content, files, or any other material found on such linked sites.

Genergy assumes no liability for any damages that may arise from the access, use, quality, or legality of the content, communications, opinions, products, and services on websites not managed by Genergy and linked to from this Website.

Any user or third party who creates a hyperlink from a webpage on another, separate website to the Genergy Website should be aware that:

No part of the Website's Content and/or Services may be reproduced—in whole or in part—without the express authorization of Genergy.

No false, inaccurate, or incorrect statements regarding the Genergy Website or its Content and/or Services are permitted.

With the exception of the hyperlink, the website on which such hyperlink is established shall not contain any element from this Website that is protected as intellectual property under Spanish law, unless expressly authorized by Genergy.

The creation of a hyperlink does not imply the existence of any relationship between Genergy and the owner of the website from which the link is created, nor does it imply that Genergy is aware of or endorses the content, services, and/or activities offered on said website, and vice versa.

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

Genergy por sí o como parte cesionaria, es titular de todos los derechos de propiedad intelectual e industrial del Sitio Web, así como de los elementos contenidos en el mismo (a título enunciativo y no exhaustivo, imágenes, sonido, audio, vídeo, software o textos, marcas o logotipos, combinaciones de colores, estructura y diseño, selección de materiales usados, programas de ordenador necesarios para su funcionamiento, acceso y uso, etc.). Serán, por consiguiente, obras protegidas como propiedad intelectual por el ordenamiento jurídico español, siéndoles aplicables tanto la normativa española y comunitaria en este campo, como los tratados internacionales relativos a la materia y suscritos por España.

All rights reserved. Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution, and public communication—including making available—of all or part of the content of this website for commercial purposes, in any format and by any technical means, is expressly prohibited without the authorization of Genergy.

The User agrees to respect Genergy’s intellectual and industrial property rights. The User may view the elements of the Website or even print, copy, and store them on the hard drive of their computer or on any other physical medium, provided that this is done exclusively for personal use. The User, however, may not remove, alter, or tamper with any protection mechanism or security system installed on the Website.

If the User or a third party believes that any of the Website’s Content infringes intellectual property rights, they must immediately notify Genergy using the contact information provided in the GENERAL INFORMATION section of this Legal Notice and General Terms of Use.

VI. LEGAL ACTIONS, APPLICABLE LAW, AND JURISDICTION

Genergy reserves the right to bring any civil or criminal actions it deems necessary in connection with the misuse of the Website and its Content, or in connection with a breach of these Terms and Conditions.

The relationship between the User and Genergy shall be governed by the laws currently in force and applicable in Spain. Should any dispute arise regarding the interpretation and/or application of these Terms and Conditions, the parties shall submit their disputes to the ordinary courts and submit to the jurisdiction of the courts and tribunals with competent jurisdiction under the law.

Testimonials

Published on Google Google
Koldo Lopez's profile picture
Koldo Lopez
September 11, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
Great service and advice during the purchase, and fast shipping—I look forward to receiving the equipment and enjoying it.
Published on Google Google
Javier Ramirez Guerrero's profile picture
Javier Ramirez Guerrero
August 25, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
I recently purchased a Limited 7000 generator. I contacted the company by email to ask a few questions, and they responded immediately. Plus, they’re going to replace the industrial outlet adapter in a couple of days. GREAT AFTER-SALES SERVICE—for once, what they say is true; that’s what I call service. As for the generator, it looks well-built and high-quality, starts right up, and the noise level is about what you’d expect from a gasoline-powered generator—it’s a good machine. For now, I’m giving Genergy 5 stars.
Published on Google Google
miguelitoab profile picture
miguelitoab
August 24, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
Excellent after-sales service... the staff is always helpful, ready to assist, and quick to resolve any issues. Excellent 5⭐
Published on Google Google
Miguel's profile picture
Miguel
August 20, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
I bought the 3000 diesel generator. They tested it at the factory before shipping it to me and delivered it with oil already in it and ready to use—even though they didn’t have to, since with large retailers, they don’t even bother to open the box for you to inspect it. Once tested, it works very well, and I have no complaints. The customer service is excellent. I called several times to get more information—and, by the way, to make sure it wasn’t one of those scams that are so common in online sales these days—and I can assure you that this is a trustworthy company from which I’ll make future purchases. Thank you very much for everything.
Published on Google Google
CELE CF profile picture
CELE CF
July 20, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
Definitely a trustworthy company. I had a minor issue with a generator, and they resolved it within 24 hours. They responded to my email incredibly quickly and provided a fast, effective solution—the kind you’d expect from a mature, well-established team. Their communication was direct, transparent, and straightforward, with no evasive tactics or automated replies that lead nowhere. By the way, the generator is a Genergy 5000, and it works like a charm—well-designed, compact, and reliable. I use it almost exclusively to power a 1.5 HP well pump. It’s definitely a great choice, and I highly recommend it.
Published on Google Google
Juan Nadie's profile picture
John Doe
July 2, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
A reliable product and excellent customer service.
Published on Google Google
Tino Gonzalez Lacoste (Tino) profile picture
Tino Gonzalez Lacoste (Tino)
July 2, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
I am very satisfied with the product and especially with the after-sales service. They answered all my questions, since my plan was to connect the Genergy device to the solar panels already installed on my boat.
Published on Google Google
David's profile picture
David
June 16, 2026
Google Star 1Google Star 2Google Star 3Google Star 4Google Star 5Trustindex verifies that the original source of the review is Google.
I bought a Genergy generator. I ran into a problem, and they provided excellent service and resolved the issue very efficiently and professionally. It’s a pleasure to come across such high-quality professionals. Thank you very much for everything.
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